Privacy Policy

Last Updated 01/01/2022

Your privacy is important to us. This Privacy Policy describes our practices with respect to (i) the personal information we gather on our website (ii) the way we use personal information internally; and (iii) our policy regarding sharing your personal information with others.

We are committed to processing your information in accordance with all applicable data protection laws and data protection codes of conduct.

We have instructed our website administrators to include information regarding these privacy practices anywhere on the site where Personal Information is collected.

This policy addresses our privacy practices relating to our employees, job applicants, visitors, and registered users. For purposes of this Privacy Policy, “Personal Information” means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual or household, such as name, email address, IP address, telephone number, address, billing information or date of birth. Personal Information does not include information that is anonymized. The term Processing means any operation or set of operations which is performed on Personal Information, whether or not by automated means, such as collection, use, organization, storage, alteration or destruction, disclosure, or transfer.

DECLARATION OF CONSENT

By submitting Personal Information and other information to GreatForce Insurance Agents, LLC, GreatForce®, you consent to the Processing of such information in accordance with the terms of this Privacy Policy.

You may withdraw this consent at any time by notifying us at [email protected] , or by writing to GreatForce Insurance Agents, LLC Attn: GreatForce IT Privacy Advocate, PO Box 72844, Suite 510, Newport, KY 41072.  Doing Business as GreatForce Insurance Agency in California.

COLLECTING INFORMATION

Generally, you may browse without directly providing any Personal Information (though we may automatically collect certain non-sensitive information as described further below, such as IP Address and log information). However, we may ask that you provide information, including, without limitation, Personal Information, at various times and locations through the site. For example, if you decide to register to join our technician network, you will be asked to provide information such as your name, email address, phone number, postal code, and insurance documents. When using forms on the site to communicate with us, you may choose to provide other Personal Information, such as your name, company name, mailing address, phone number, and email address. We may collect and store any Personal Information you input into the site.

PROTECTING PERSONAL INFORMATION

We take commercially reasonable steps to protect your Personal Information when you transmit it from your computer to the site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from the site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Where you use passwords, ID numbers, or other special access features on the Sites, it is your responsibility to safeguard them.

WHAT INFORMATION DO WE COLLECT?

We may collect the following types of information about you:

• contact and account information, such as name, email address, telephone number, physical address.
• financial information, such as bank account number and other billing information.
• technical information, such as Internet Protocol (IP) address.
• unique identifiers, such as date of birth (job applicants only); and
• employment information, such as company name, business address, phone number, email address or other professional information, such as trade union affiliations; and
• inferences drawn from any of the information we may collect creates a profile about you reflecting your preferences.

HOW WE COLLECT INFORMATION

We may collect information about you in several ways, including: (i) information you provide to us directly, such as when you register with the site, voluntarily provide it through your interaction with the site, or communicating with us, (ii) information obtained by us via third parties who are our sources of Project Material, and (iii) information collected or inferred from your use of our site, such as information we automatically collect when you access and otherwise participate with the site. We may combine information we receive from the various sources described in this Privacy Policy with Personal Information and use or disclose it for the purposes identified below. For these purposes, Project Material means any and all material consisting of blueprints, technical designs and drawings, specifications, building plans, or other similar technical information exclusively related to a specific construction project or proposal. Project Material may be obtained from third-party Users, project owners or other authorized design professionals. Users consist of individuals over the age of 18 who have created an account and accept our Terms and Conditions of Acceptable Use.

HOW WE USE PERSONAL INFORMATION

We may use the information collected either directly from you or indirectly via multiple sources provided, individually or in an aggregate form, in order to:

• contact you about the site.
• notify you about important changes to the site.
• evaluate products or services we could offer to you.
• monitor or improve use of the site.
• compare and otherwise use data entered by users for any purpose including consulting, research, and marketing; customize any advertising and content you see on the site.
• notify you of trade specific project opportunities for which you via responses to our profile questions have indicated may be of interest to you.
• share business contact information, obtained by us from sources of Project Material, between you and others who are either: unpaid Users invited to review Project Materials or a paid User to one of the sites.
• provide specific information to you from us and/or our affiliates; and
• send you promotional material from us and/or our affiliates.

YOUR INDIVIDUAL RIGHTS

With certain legal exceptions and limitations, you may exercise the following rights. We will not discriminate against you, in any manner prohibited by applicable law, for exercising these rights.

• Access: You have the right to request information about the categories and specific Personal Information we have collected about you, the sources of Personal Information, the purpose for collecting the Personal Information, the categories of third parties to whom we have sold your Personal Information or shared it for a business purpose and the types of Personal Information sold or shared. You may also request information about any third parties with whom we have shared your Personal Information for those third parties direct marketing purposes. You may request this information at the contact information above.
• Deletion: You may request that we delete your Personal Information.
• Right to Opt Out of Sale: You have the right to opt out of the sale of your Personal Information to third parties.
• Correction: You have the right to ask us to correct your Personal Information.

You may exercise these rights by sending us an email at  [email protected], writing to us at GreatForce Insurance Agents, LLC Attn: GreatForce IT Privacy Advocate, PO Box 72844, Newport, KY 41072 or calling 1-859-669-1033.  Doing Business as GreatForce Insurance Agency in California.  We will respond to any such requests within 30 days of receipt.

PERSONAL INFORMATION RETENTION

Personal Information will be stored for as long as the information is required to fulfill our legitimate business needs or the purposes for which the Personal Information was collected, or for such period as is required by law.

DATA TRANSFERS TO COUNTRIES OUTSIDE THE EU/EEA

Data entered on our site is transferred to a server in the U.S. and stored there. Your data may be used and disclosed by the Company and its divisions, holding companies, subsidiaries and affiliates, or other entities outside the European Union (EU) and the European Economic Area (EEA) including in the U.S. Please note that in countries outside the country in which you live, and outside the EU/EEA, a different standard of data protection might apply than the standard that you are used to in your own country.

DISCLOSING PERSONAL INFORMATION TO THIRD PARTIES

We also may share your Personal Information with the categories of recipients described below:

• GreatForce® Insurance Agents, LLC, GreatForce, GFI, holding companies, subsidiaries, and affiliates.
• Third party service providers or other entities that are involved in the operation of the site, help us provide you with our products and services, and that otherwise – support our relationship with you (such as billing and account management). In such cases, our agreements with these third parties do not permit them to use or disclose Personal Information for purposes other than fulfilling those services.
• Unpaid Users who have been invited by a third party to review Project Material for which your Personal Information may have been included.
• Law enforcement, government agencies, or other regulators to comply with law or legal requirements, to enforce our agreements, and to protect our rights and the property or safety of GREATFORCE®, our users, or third parties.
• Transactional parties if we, or some or all our assets, are acquired by another entity, including through a sale or in connection with a bankruptcy.
• Your employer or coworkers if you receive our products or services in connection with your employment.

We may also share Personal Information that has been anonymized or aggregated with third parties for any purpose.

DOMAIN NAME AND IP ADDRESS

We collect the domain names and IP addresses of our visitors for statistical purposes, to measure use, to improve the content or responsiveness of the site, or to customize the content or layout of the site for the individual visitor, and to evaluate fraudulent activity. We may also aggregate information relating to our visitors’ traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers.

LOG FILES

We maintain a log file of all actions that are initiated or facilitated using the Sites, to capture, record and store data concerning the transaction and your use of the site. Access to this data is restricted to those who administer our network and site, except that we may use and disclose this information to third parties in response to legal process or law enforcement inquiries, abuse of our site, or violation of any applicable Terms of Use or contractual provision you may have with us.

E-MAIL ADDRESSES

You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you or your company and you would prefer not to transmit this information in this fashion, please contact us by post or telephone rather than e-mail.

We collect email addresses that are: volunteered by the visitor; through e-mail messages addressed to us or our employees; through visitor responses via the “contact us” portion of the site; voluntary completion of certain self-registration forms; project plans and specification documents; public permits; plan holder, bid tab and award lists or e-mail marketing destination web pages and public events. We use e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services, or other items of interest. We also allow other subscribers to use your email addresses to promote their project opportunities to you. We may also use e-mail addresses volunteered by our visitors to process orders for brochures and other written materials, or otherwise to respond to a visitor’s request.

On the site we will ask you to consent to being contacted by us for promotional and marketing purposes. However, you may opt-out of receiving promotional or marketing emails at any time by notifying us as a reply to any unwanted e-mail, by using the unsubscribe function in our newsletter, contacting us at  [email protected], or by writing to GreatForce Insurance Agents, LLC Attn: GREATFORCE® IT Privacy Advocate, PO Box 72844, Newport, KY 41072.  Doing Business as GreatForce Insurance Agency in California.

Requests to unsubscribe from GREATFORCE® e-mails may take 5 business days to process.

COOKIES

To better serve our customers, we use cookies to improve your browsing experience, analyze site traffic, and enhance the overall performance of our site. A cookie is an element of data generated by our website or a third-party website and saved by your web browser. Cookies enable us to identify customers, tell us which parts of our website have been visited, help us measure the effectiveness of ads and web searches, and give us insights into user activity so we can improve our customer experience and our products.

The following categories of cookies are used on our website:

Category	Purpose	Sample Tools
Third-party	These cookies originate from a third-party website other than the one you are visiting. They serve to collect data based on your online behavior, such as interests, location, and search trends.	Google Ads, Double-click, Facebook Pixel
Strictly Necessary	These cookies are essential to enable you to navigate around our website and use the features. Without these cookies, some of our services and features cannot be provided.	ccAuth, security (such as username and password log-in)
Performance	These cookies are used to help us understand aggregate site usage as well as performance.	New Relic, Google Analytics
Targeting/Advertising	These are used for personalization of the customer experience, including marketing.	Marketo, Hubspot, Google AdWords, OpenX, Facebook

Managing Cookies and Settings

If you are concerned about the potential use of the data gathered from your browser by cookies, you may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of our sites.

Blocking cookies in your browser: Browsers allow you to remove or reject cookies. To do this, follow the instructions in your browser settings. For more information about cookies and how to manage or delete them on your device, please visit www.allaboutcookies.org.

Advertising industry opt-out tools: You can also use the following opt-out options to limit use of your information for interest-based advertising by participating companies:

• Digital advertising Alliance: https://optout.aboutads.info
• Network Advertising Initiative: https://optout.networkadvertising.org

Platform opt-outs: The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:

• Google: https://adssettings.google.com
• Facebook: https://www.facebook.com/about/ads

Blocking advertising ID use in your mobile settings: Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

Using privacy plug-ins or browsers: You can block our site from setting cookies used for interest-based ads by using a browser with privacy features or installing browser plugins and configuring them to block third party cookies/trackers.

DO NOT TRACK

We do not honor do not track signals from website browsers currently. We do use service providers, including Mixpanel when logged into certain GREATFORCE® applications, that do honor Do Not Track.

GOOGLE ANALYTICS

The Sites use Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help the site analyze how users use the site. The information generated by the cookie about your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the U.S. If the IP anonymization is activated, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement in the European Economic Area. In exceptional cases, the full IP address is sent to and shortened by Google servers in the U.S.

On behalf of the provider of the site, Google will use this information for the purpose of evaluating your use of the site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this site. Furthermore, you can prevent Googles collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under:

• https://tools.google.com/dlpage/gaoptout

Further information concerning the terms and conditions of use and data privacy can be found at:

• https://www.google.com/intl/en/policies/privacy/partners/
• http://www.google.com/analytics/terms/gb.html
• https://www.google.de/intl/en_uk/policies/
• https://support.google.com/analytics/answer/6004245

THIRD-PARTY SITES

The site may contain links to other third-party sites. When you click on one of these links you are visiting a website operated by someone other than us and the operator of that website may have a different privacy policy. We are not responsible for their individual privacy practices, so we encourage you to investigate the privacy policies of such third-party operators.

CHILDREN

Our site is not intended for children under 13 years of age. No one under age 13 may provide any information to us through the site. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not access, use, or provide any information on the site or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us by sending us an email at [email protected], or by writing to GreatForce Insurance Agents, LLC Attn: GREATFORCE® IT Privacy Advocate, PO Box 72844, Newport, KY 41072.  Doing Business as GreatForce Insurance Agency in California.

DATA BREACHES

Whilst every effort and measure are taken to reduce the risk of data breaches, we have dedicated controls and procedures in place for such situations, along with the procedures that are required to make notifications to the relevant Supervisory Authority and data subjects (where applicable).

COMMENTS AND QUESTIONS

We welcome comments and questions regarding this Privacy Policy. Any such questions should be directed via e-mail to  [email protected]. Additionally, you may make your request in writing to GreatForce Insurance Agents, LLC Attn: GREATFORCE® IT Privacy Advocate, PO Box 72844, Newport, KY 41072.  Doing Business as GreatForce Insurance Agency in California